A visionary leader and accomplished spa veteran, renowned for industry expertise in the hospitality industry with high-end wellness operations and organizing yoga festivals, wellness retreats etc.
She is associated with several international wellness and yoga organizations across the world. Sangeeta Sharma has always believed in the healing and spiritual power in the splendid surroundings of Uttarakhand and envisioned it to be a destination for wellness seekers 18 years ago with its first Health center with Spa & Yoga at Jaypee Hotel, Mussoorie. Currently, she has 3 health centers and 2 upcoming centers at the top hotels of Mussoorie. She runs a new form of wellness brand named Healing Holidays a Holistic Retreat Holiday package for guests wherein they would get complete detoxification, diet consultation and yoga practices/fitness regime all designed according to a person’s lifestyle. Mrs Sharma herself is a Yoga enthusiast and has made yoga a part of her personal and professional life. Sansha has trained Yogis for teaching and preaching yoga in the hotel premises.
The past 22 years focusing exclusively on large volume spa businesses in major resorts and hotels, She has conceptualized and executed some of the best models in the industry, always delivering an incomparable wellness experience that is operationally sound and profitable from the start.
Her experience and proven success in negotiating complex commercial arrangements, conception and implementation of operating frameworks, large-scale brand development, and standards and training programming established a strong foundation for Sansha, a management and operations firm providing comprehensive solutions to the spa & wellness and hospitality industry.
As the Founder and Managing Director of Sansha, she brings a visionary, yet strategic approach, relentless pursuit for excellence, and ability to identify and maximize business growth into the wellness industry.
A trusted partner of prominent hotel groups and spa globally, she has successfully completed more than 65 spa and wellness projects in 3 continents with clients including ITC Hotels, Radisson, Maurya Sheraton, Welcom group, Jaypee and countless others including heritage properties.
Expertise includes feasibility & market research, investment analysis, spa & wellness concept and brand development, signature treatments, technical services & design, menu and experience touchpoint development, product procurement negotiations, business performance and customer service audits, executive and therapist recruitment, performance coaching and mentoring, and spa management solutions. She is really the incubator of wellness.
The difference between a good spa and a great spa is the people , they are a spa’s soul. There’s great analogy of comparing a spa experience to a swan. On the surface everything seem to be effortless and running smoothly but underneath the water the swan is paddling frantically to glide along seamlessly .
Assistance with environmental, ecological, indigenous ethical and cultural considerations.
Interior design advice and fit out.
Sourcing of equipment locally or internationally and / or design of custom equipment and assistance with management of manufacture.
Selection of therapy and retail products for results, ease of use, cost effectiveness, marketability and highest retail profits. Custom manufacture assistance as required.
Selection of services, therapies and menu design drawing from global options with assistance in sourcing appropriate experience and training.
Assistance with human resources – sourcing staff and training.· Marketing and public relations
Establishment of operational management systems and protocols, financial projections and budgets.