Operations

Seamless Spa Operations From Day One

From recruitment to revenue management, we handle every aspect of spa operations so you can focus on delighting your guests.

30-Day Launch

Contract to operations

Proven Systems

60+ successful launches

Performance Guarantee

Measurable results

Launch Ready in 30 Days

Our streamlined launch process gets your spa operational in just 30 days. Every phase is meticulously planned to ensure a flawless opening.

Day 1-7

Assessment & Planning

Site evaluation, requirement analysis, and detailed project planning

Day 8-14

Design & Procurement

Menu finalization, equipment ordering, and interior coordination

Day 15-21

Recruitment & Training

Staff hiring, intensive training programs, and SOP implementation

Day 22-30

Soft Launch & Go-Live

Trial operations, final adjustments, and grand opening

0Days

From Contract to Full Operations

Comprehensive Operations Support

Every aspect of spa management, handled by experts with 30+ years of hospitality experience.

Staff Recruitment & Training

We source, screen, and train world-class spa professionals. Our rigorous recruitment process ensures you get therapists and managers who embody excellence from day one.

Nationwide talent sourcing network
Multi-stage screening and interviews
Comprehensive skill assessments
Ongoing professional development
300+
Trained Therapists
Staff Recruitment & Training

SOP Development

Standardized Operating Procedures that ensure consistency across every touchpoint. From guest greeting to treatment delivery, every process is documented and optimized.

Treatment protocols and standards
Guest journey documentation
Quality control checklists
Emergency and safety procedures
100%
Process Coverage
SOP Development

Revenue Management

Data-driven strategies to maximize your spa's profitability. We implement dynamic pricing, upselling techniques, and yield management to optimize every revenue opportunity.

Dynamic pricing strategies
Upselling and cross-selling training
Inventory and cost optimization
Performance analytics dashboards
40%
Revenue Increase
Revenue Management

Ongoing Support

Your success is our priority long after launch. Our dedicated support team provides continuous guidance, troubleshooting, and optimization to ensure sustained excellence.

Dedicated account managers
Regular performance reviews
Staff refresher training
Quality audits and feedback
24/7
Support Available
Ongoing Support

Flexible Partnership Models

Choose the engagement model that best fits your property's needs and goals.

Full Management

Complete Hands-Off Solution

We take complete ownership of your spa operations. From staffing to P&L management, we handle everything while you focus on your core hospitality business.

Complete staffing and HR management
Full P&L responsibility
All operational decisions handled
Regular reporting to ownership
Revenue share or fixed fee models

Ideal For

Hotels seeking a turnkey solution with minimal involvement

Consulting Model

Expert Guidance & Training

Leverage our expertise while maintaining in-house control. We provide strategic guidance, training, and periodic audits to elevate your existing operations.

Strategic planning and setup
Initial staff training programs
SOP development and handover
Periodic quality audits
On-call expert consultation

Ideal For

Properties with existing teams seeking performance improvement

Hybrid Model

Flexible Partnership

A customized blend of management and consulting. We can manage specific aspects while you retain control over others—tailored to your exact needs.

Selective service management
Shared operational responsibility
Customized involvement levels
Scalable engagement
Flexible contract terms

Ideal For

Properties wanting partial support with room to grow

Why Sansha Operations?

Speed to Market

30-day launch guarantee with proven processes

Expert Teams

300+ trained professionals ready to deploy

Revenue Focus

40% average revenue increase for partners

Turnkey Systems

Complete SOPs and operational frameworks

30
Days to Launch
300+
Trained Professionals
60+
Properties Managed
95%
Client Retention

Ready for Hassle-Free Spa Operations?

Let's discuss how we can manage your spa operations and deliver exceptional results from day one.