Excellence Through Training & Quality Audits
Build world-class teams and maintain the highest standards with our comprehensive training programs and rigorous audit frameworks.
300+ Trained
Certified professionals
500+ Audits
Conducted annually
4 Levels
Certification program
Sansha Certification Levels
Progressive skill recognition for spa professionals
Comprehensive Training Programs
From foundational skills to advanced specializations, our training programs create exceptional spa professionals.
Therapist Training
Foundation to Advanced
Comprehensive training programs that transform aspiring therapists into world-class wellness professionals. Our curriculum covers techniques, guest handling, and service excellence.
4-12 weeks
Sansha Certified Therapist
Spa Management Training
Leadership Excellence
Develop exceptional spa leaders who can drive revenue, manage teams, and deliver consistent guest experiences. From front desk to spa directors.
2-4 weeks
Sansha Spa Leader
Specialized Workshops
Skill Enhancement
Targeted workshops to upgrade specific skills or introduce new treatments. Perfect for existing teams looking to expand their service offerings.
1-5 days
Specialty Certificate
Quality Audit Services
Maintain excellence with our comprehensive audit framework. We evaluate every aspect of your spa operations to ensure you're delivering world-class experiences.
Mystery Guest Audits
Unannounced visits by trained evaluators who experience your spa as real guests, providing unbiased feedback on every touchpoint.
Operational Audits
Deep dive into your spa's backend operations—from inventory management to staff scheduling and financial controls.
Quality Assurance Audits
Comprehensive evaluation of treatment quality, hygiene standards, and guest safety protocols.
Compliance Audits
Ensure your spa meets all regulatory requirements and industry best practices for licensing and safety.
Sample Audit Score
Live Example+23% improvement
from baseline
Continuous Improvement Cycle
Our audits aren't one-time events. We establish a continuous improvement cycle with regular assessments to ensure sustained excellence.
Our Audit Process
A structured approach to identifying opportunities and driving measurable improvements.
Pre-Audit Briefing
Understanding your goals, challenges, and focus areas
On-Site Evaluation
Comprehensive assessment by our expert auditors
Analysis & Scoring
Detailed scoring across 50+ parameters
Report & Recommendations
Actionable improvement roadmap
Follow-Up Audit
Measuring improvement and sustained excellence
The Sansha Advantage
Industry Experts
30+ years of hospitality training experience
Certified Trainers
Master trainers from leading global spas
Custom Programs
Training tailored to your brand standards
Measurable Results
Track improvement with data-driven audits
Ready to Elevate Your Team?
Let's discuss how our training programs and audit services can transform your spa's performance.